Connect an AI assistant

You can connect an AI assistant to your Clubhouse account and ask it about your club's schedule in plain language: "When does my daughter play this weekend?", "What time is training on Thursday?", "When is the presentation night?"

Before you connect

A connected assistant sees what your own role at the club already sees, and nothing beyond it. If you can open it in Clubhouse, you can ask about it; if you cannot, neither can your assistant. Contact details, health information about anyone else's child, anything reported through child safeguarding, what parents wrote in a survey, and files of any kind are never included.

An assistant can also make a short list of changes, only ones your role could make itself and always described to you first — the list is in What can a connected AI assistant change in Clubhouse?.

Your questions and answers go overseas. Your assistant runs on its provider's computers, and Anthropic and OpenAI both run theirs outside Australia, mainly in the United States. Clubhouse has no agreement with either provider covering how they handle your club's information. That means we are not accountable for what they do with it once it reaches them, and you may have no way to take action under the Australian Privacy Act against a provider based overseas.

Both are set out in full — the exact list your role's assistant can reach, what it never sees whatever you ask, and what going overseas means — in What can a connected AI assistant see, and where does my club's data go?. Read it before you tap Allow access.

Where to find AI assistants in Clubhouse

Tap your profile picture, open Settings, then tap AI assistants. This page shows any assistants connected to your account, lets you disconnect them, and lists the assistants Clubhouse supports.

Tap any assistant to read what it would see for your role, what you could ask it, what it never sees, and how to connect it. Opening it connects nothing.

Connecting always starts from the assistant's side, not from Clubhouse — you add Clubhouse to Claude or ChatGPT, then approve the connection when you're sent back to Clubhouse.

Connecting Claude

One-click connection from Claude's connector directory is coming soon. Until then, Claude supports adding Clubhouse as a custom connector by hand. The steps involve pasting technical values, so this path suits confident users; if that's not you, sit tight for the directory listing.

You'll need a paid Claude plan (custom connectors aren't available on Claude's free tier).

1. In Claude, open Settings, then Connectors.
2. Choose Add custom connector.
3. Enter the connector URL: https://dashboard.clubhouseapp.com.au/mcp
4. Open Advanced settings and enter the client ID 61f1eced-e959-45cd-bf92-6a7aacace2ca, leaving the secret blank.
5. Select Connect. Claude sends you to Clubhouse to approve the connection — see the next section.

Approving the connection

When an assistant asks to connect, Clubhouse shows a consent screen:

1. Sign in with your usual Clubhouse account, if you aren't already signed in.
2. The consent screen names the assistant, your club, the role you'd connect as, what the assistant will be able to view (grouped by subject), and what it can never see whatever you ask.
3. Club admins and technical directors are sent an SMS code to confirm — enter it when prompted. Parents and coaches connect without a code.
4. Approve, and you're sent straight back to the assistant with the connection active.

If you reconnect an assistant you've approved before, Clubhouse may skip the consent screen and send you straight back — that's expected. Disconnecting from the AI assistants page always clears that memory, so the full consent screen appears next time.

ChatGPT

ChatGPT support is coming soon. It requires Clubhouse to be published in OpenAI's app directory, which we're working towards — there is no manual workaround in the meantime.

Disconnecting an assistant

From Clubhouse: open Settings, tap AI assistants, then tap Disconnect next to the assistant and confirm.

Disconnection takes effect immediately: the assistant's very next request is refused, even if it was mid-conversation. You can also remove Clubhouse from the assistant's own settings (in Claude: Settings, then Connectors), but disconnecting from Clubhouse is the guaranteed way to cut access.

Common issues

"Your account doesn't have a club role that can connect an assistant" — the account you signed in with isn't a parent, coach, technical director or club admin at any club. Use the Sign out and use a different account button on that screen and sign in with your club account.

The connection request has expired — go back to the assistant and start the connection again; the approval links are single-use and short-lived.

The assistant says it can't access Clubhouse — check the AI assistants page in Clubhouse Settings. If the assistant isn't listed there, the connection was removed; reconnect from the assistant's side.

The assistant says it has no access to a report you can open yourself — your connection predates that report, so it stayed at what you originally approved. The AI assistants page marks it Reconnect to approve newer access. Start the connection again from the assistant's side; you don't need to disconnect first.

No SMS code arrives (admins and technical directors) — codes go to the mobile number on your staff record. If your number is missing or out of date, ask your club to update it, then start the connection again.

"Confirm it's you before making this change" — your connection is fine; staff confirm a code before a change. See What can an assistant change?.

What a connected assistant can see

One rule covers all of it: a connected assistant sees what your own role at the club already sees, and nothing beyond it. If you can open it in Clubhouse, you can ask about it; if you cannot, neither can your assistant.

Everyone with a connection can ask about:

• Fixtures and results for your teams
• Training sessions, including cancellations and time changes
• Club key dates (meetings, presentation nights, deadlines)
• Club information such as grounds and programmes
• League tables, round results and the club championship
• How to do something in Clubhouse itself. An assistant can search these help guides and quote the one written for your role, with a link to it. These guides are public, so this is the one thing on the list that is not about your club.

Parents can also ask about a recorded injury for one of their own children: which part of the body, whether they are cleared, and when they are expected back at training and in matches. Treatment notes, rehab programmes and medical documents stay in Clubhouse. Parents can also ask about their own child's fitness test results and training load — weekly effort ratings and GPS running totals. Wellness check-ins (sleep, mood, soreness) stay in Clubhouse and are never available to an assistant.

Coaches, technical directors and club admins can additionally ask about what their own role covers — squad lists, top scorers, fees and payments, next season's sign-up numbers, compliance scores, fitness testing, the recruitment pipeline, the staff register and coach survey feedback. Staff granted first-team access can also ask about the first-grade roster, salaries and the wage bill, exactly as the first-team module shows them, and nobody without that access is answered about any of it. A coach can ask about their own survey report and only ever their own, above the same anonymity floor the club sees. Each item is checked against your role individually, so a treasurer is answered about fees and a coach is not. For the exact list your role would get, tap the assistant on the AI assistants page.

If you connected an assistant before these were added, it keeps exactly what you originally approved. Anything newer answers with a prompt to reconnect, the AI assistants page marks the connection, and the consent screen you approve then describes the current list.

The consent screen lists these in the same words, grouped under headings like Matches and training and Money, so what you approve is what you'd have asked for. It also shows what is never visible, so you don't have to take the list below on trust.

These are never included, whatever your role and whatever you ask:

• Contact details, dates of birth and payment card details. A club admin's assistant may name a family's responsible adult where the role already sees that in Clubhouse, but never a phone number, email or address. If you ask an assistant to email or text a family, it will tell you it cannot, because it has no way to reach them.
• Health information about anyone else's child. A parent can ask about their own child's injury status, and that is the whole of it. A coach asking which of their players is carrying a knock is answered in Clubhouse, not through an assistant.
• Anything reported through child safeguarding, including the concerns themselves and the MPIO inbox. Someone who reports a concern expects it to stay in Clubhouse, and no assistant reaches it.
• What parents actually wrote in a survey. An assistant can tell you a coach's score and which themes came up most; the comments themselves stay in Clubhouse, where the person who wrote them expected them to be.
• Medical documents, screening certificates, contracts and any other file. Not even a link to one.

Other clubs' children are not named either. An assistant will name an opposing player in men's, women's and Australia Cup matches, because the league publishes those team sheets and scorers itself. In every junior competition it will not: you'll get shirt numbers and, for a question like "who keeps scoring against us", the totals per team and age group rather than a child's name.

Every request is checked against your role at that moment and recorded in an audit trail.

What a connected assistant can change

An assistant can also make a short list of changes on your behalf: replying to training for your own child, reporting or cancelling their absence, and — where your role already allows it — cancelling or moving a training session and recording a match result. It cannot message anyone, move money or delete anything, and never anything your own role could not change itself. Nothing changes because you asked a question. See What can an AI assistant change?.

Your questions and answers go overseas

This is the part worth reading twice before you connect.

Your assistant runs on its provider's computers, and Anthropic and OpenAI both run theirs outside Australia, mainly in the United States. So when you ask a question, the club information used to answer it leaves Clubhouse and goes to that provider, where it becomes part of your conversation history and is handled under the provider's own terms rather than ours.

Clubhouse has no agreement with either provider covering how they handle your club's information. That means we are not accountable for what they do with it once it reaches them, and you may have no way to take action under the Australian Privacy Act against a provider based overseas. Connecting an assistant is you agreeing to that, which is why the consent screen says so in the same words before you tap Allow access.

Two things follow from it. Only connect an assistant whose account is yours and whose provider you're willing to trust with club information, and disconnect it when you stop using it. The full detail is in section 5 of our privacy policy.

What it can change

Anyone can ask for:

• Marking their own child available or unavailable for a training session
• Reporting their own child's absence, or cancelling one they reported
• Replying to a free club event, for their family or for something they were invited to themselves

If your role at the club already allows it in Clubhouse, you can also ask for:

• Cancelling a training session, or moving it to a different time
• Adding a date or an event to the club calendar, changing one, or removing one
• Recording a played match's score, and who scored in it

And if you coach or run a squad, for the children in it:

• Marking a player out of a match because they are away, sick or injured, or putting them back
• Recording who turned up to a training session
• Moving a player to play for another of the club's teams for a match
• Picking who is in a team for a match — who is in the squad, never anyone's position on the pitch
• Naming or removing the squad's captain
• Changing a player's preferred position or shirt number

And if you have access to the club's member surveys, which is a club owner or somebody the club has specifically given it rather than every admin:

• Moving an item along the follow-up list your club keeps after a survey — marking it accepted, in progress, done or dismissed

That last one moves where an item sits and nothing else. The assistant cannot add an item to the list, delete one, or reword one, and it cannot move an item back to "suggested", because the list of suggestions is rewritten each time the survey findings are worked out again. It still cannot read what anybody wrote in a survey, or read or rewrite the written summary of one.

That is the whole list. An assistant cannot message anyone, take or move money, reply to anything with a ticket price, change who a child is — their name, date of birth, gender or photo — or delete anything. It cannot undo an absence a family reported themselves, and it can never change something your own role could not change itself.

Nothing changes because you asked a question

Asking "is Ollie down for Thursday?" never alters anything. A change happens only when you ask for one, and only after the assistant has described it back to you and you have said yes.

Two more things are true of every change:

• You are told what it would do, in a sentence, first. If that sentence doesn't match what you meant, say no. Nothing has happened yet.
• Your role is checked again at the moment it happens, not just when you asked. If something has moved in between — the session was cancelled, your role changed — the change is refused rather than applied to a situation you didn't agree to.

Changes that message other people are approved in Clubhouse

Where carrying out a change would send a message to other families, the assistant cannot carry it out at all. It is held for you in Clubhouse, described in the words recorded when it was proposed, and it lapses after 24 hours if you don't approve it.

There are three ways to reach it, and they all open the same card:

• The assistant gives you a link. Open it and you get the change on its own, with Approve and Decline.
• We notify you on your phone. Tapping the notification opens the same card.
• Your home screen says so, and the AI assistants page in your settings lists everything waiting.

Recording a score or who scored is not in this group: nobody is notified about a match that has already been played, so those take effect as soon as you say yes in the conversation.

This is on purpose rather than an extra hurdle. An approval that lived inside the conversation would be written and read by the same assistant that proposed the change, which is no approval at all — so the approval happens on a screen Clubhouse draws, even when the assistant is what sent you there.

Checking what has actually been changed

The AI assistants page lists every change your assistants have made in the last 7 days, in the words you were shown at the time, with what became of each one. Questions you only asked never appear there, because nothing changed.

Two of those outcomes are worth knowing about, because an assistant may not be able to tell you about them itself:

• Lapsed. Nobody approved it within 24 hours, so it expired and the session is unchanged.
• Couldn't be made. You approved it, but something had moved in the meantime, so it was refused rather than applied to a situation you hadn't agreed to.

For a change that notifies families, the list also says how many were notified. If it says nobody could be reached, tell them another way.

Club admins and technical directors: confirming it's you

If your role can cancel training or record results, an assistant can only make a change on your behalf when you've confirmed an SMS code recently. So you may be asked for a code even though you're already connected.

That is not a problem with your connection — it stays active, and asking questions is unaffected. Open the link the assistant gives you, or go to Settings, then AI assistants, and confirm a code there. Then ask for the change again.

Parents and coaches are never asked for this.

If your assistant says it can't make changes

Connections approved before changes were possible cannot make them, because you never agreed to them. The AI assistants page marks the connection Reconnect to approve newer access, and the consent screen you approve then describes what can be changed before you agree to any of it. Start the connection again from the assistant's side; you don't need to disconnect first.

Setting a connection up, approving it and disconnecting it are all in How do I connect an AI assistant like Claude to Clubhouse?.