Terms of Service

1. Agreement to Terms

By accessing or using Clubhouse ("the Platform"), operated by Clubhouse Software Pty Ltd ("Clubhouse", "we", "us"), you agree to be bound by these Terms of Service. The Platform is made available to your club ("the Club") and its members. If you do not agree, do not use the Platform.

The Platform is available at dashboard.clubhouseapp.com.au and through our mobile applications.

2. Eligibility and Accounts

The Platform is provided to registered members of the Club, including players, parents/guardians, coaching staff, and club administrators. Access is granted by club administration.

• You must provide accurate information when your account is created.
• You are responsible for maintaining the security of your login credentials.
• Accounts for players under 18 are managed by their registered parent or guardian.
• You must notify the Club immediately if you become aware of any unauthorised use of your account.

3. Use of the Platform

You may use the Platform to:

• View and respond to training and match schedules
• Track attendance, game time, and player development
• Access individual development plans and coaching feedback
• Sync schedules to third-party calendar applications
• Manage squad rosters, lineups, and match events (staff accounts)
• View strength and conditioning results and progress

You agree not to:

• Share your login credentials with any other person
• Attempt to access data belonging to other families or players
• Use the Platform for any purpose unrelated to club activities
• Interfere with or disrupt the Platform's operation
• Scrape, copy, or redistribute data from the Platform without authorisation

4. Calendar Integration

The Platform offers optional integration with Google Calendar, Microsoft Outlook, and Apple Calendar. By connecting a calendar:

• You authorise us to create a dedicated calendar and add, update, or remove events for your child's training, matches, and club events.
• We do not access, read, or modify your existing personal calendar events.
• You may disconnect your calendar at any time from the Add to Calendar page in your profile menu.
• Calendar sync accuracy depends on third-party service availability.

5. Content and Data

All data entered into the Platform — including attendance records, match events, development plans, and session plans — is owned by the Club and used for club administration and competition compliance purposes.

The Platform also holds data imported or received on the Club's behalf, such as fixtures, results and playing records from the competition systems the Club participates in, and registration details from the Club's own registration reports. This data is held for the Club, used only for club administration, and handled as described in our Privacy Policy.

Coaching staff who create session plans, development notes, or match reports grant the Club a licence to retain and use that content for club operations, including after the staff member departs.

6. Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. Notifications

The Platform may send you notifications via email, SMS, or push notification regarding schedule changes, fixture updates, and club communications. You may manage your notification preferences in your account settings. Essential notifications related to safety or compliance may not be opted out of.

8. Availability and Changes

We aim to keep the Platform available at all times but do not guarantee uninterrupted access. We may:

• Perform maintenance that temporarily affects availability
• Update, modify, or discontinue features at any time
• Update these Terms, with notice to registered users for material changes

9. Limitation of Liability

The Platform is provided "as is" and "as available". To the maximum extent permitted by Australian law:

• We do not warrant that the Platform will be error-free or uninterrupted.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.
• Our total liability to you for any claim arising from these Terms is limited to the amount you have paid to use the Platform (if any).

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law that cannot be excluded or limited by agreement.

10. Termination

The Club may suspend or terminate your access to the Platform at any time, including if you are no longer a registered member or if you breach these Terms. You may request account deletion by contacting the Club.

Upon termination, your access to the Platform will cease. Data retention is governed by our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact Us

If you have questions about these Terms, contact us at help@clubhouseapp.com.au.